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YOU ARE SOMETIMES REFERRED TO AS THE “LICENSEE” IN THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT DOWNLOAD, INSTALL, COPY, ACCESS OR OTHERWISE USE THE SOFTWARE. If you followed all the steps and your dongle still does’nt respond, please contact us for further assistance.Vectorworks Educational License AgreementīY INSTALLING, COPYING, DOWNLOADING, ACCESSING OR OTHERWISE USING THE SOFTWARE PROVIDED IN THIS PACKAGE (THE “SOFTWARE”), YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, THAT YOU UNDERSTAND IT AND THAT YOU AGREE TO BE BOUND BY ITS TERMS. This procedure will update your dongle software. If this is not the case, please try again. After a few seconds it will light up again (without blinking anymore). The moment you go to, the LED light will go dark.

Make sure the dongle is connected properly, preferably to one of the primary USB ports on the computer (no HUB or keyboard USB). You can test the dongle by installing the ‘Dongle Driver’ and the ‘Dongle Manager’.įrom time to time, dongles tend to start blinking. The installed Dongle Manager should display the dongle number.Ĭonnect the dongle to another computer without installing Vectorworks. Install the Dongle Manager for your operating system. Reinstall the Dongle Driver (see step 1). Try another USB port, preferably one of the primary USB ports on the computer (no HUB or keyboard USB). Make sure the dongle is connected properly. Read this article on how to find your serial number.Ĭheck if the Dongle is a Vectorworks dongle. Reinstall Vectorworks with the correct serial number starting with a B to solve this issue. Vectorworks is installed with an electronic, dongle-free license (serial number starts with “E”) instead of with a dongle license (serial number starts with “B”). Step 2: (Re)installing the dongle driver did not work If prompted, uninstall the Dongle Driver. To do this, follow these steps:ĭownload the Dongle Driver for your operating system. Most dongle issues can be solved by reinstalling the Dongle driver.